A Quick Guide to Customer Retention

A Quick Guide to Customer Retention

One of the biggest challenges new companies face is customer acquisition; it’s a long and costly process making high customer retention a worthwhile goal. According to a recent study, acquiring new customers costs five times as much as retaining your existing customers and building long-term relationships with new customers costs 16 times as much as […]

5 Easy Steps to Developing a Sales Process for Beginners

Establishing a sales process is key for you to forecast, scale, and pinpoint flaws within your approach that can use improvement. There are many variations depending on your target market, but the foundation largely remains the same. You and your team should be well-versed in the sales process so it can be measured and optimized. […]